From Intern to Leader: Empower the future with Lineage Logistics

Today, I’d like to share my experience at Lineage Logistics, a company that doesn't just talk about diversity and respect but truly embodies these values. The work environment is calm and considerate, where every employee is genuinely committed to helping you succeed. This speaks volumes about the company’s culture, which is focused on empowerment. As I entered my first week on the job, I was eager to dive into my role as a Data Engineering Intern. My primary responsibility was to create a Power BI dashboard that accurately displayed our data—a task that demanded precision and attention to detail. However, I need to be honest: as a Mechanical Engineering student, using Power BI wasn’t exactly my strong suit. But what I lacked in experience, I made up for with commitment and a willingness to learn. I quickly realized that the challenge wasn't just about mastering a new tool; it was about embracing a mindset of continuous learning and improvement. I sought guidance from my colleagues, who were more than willing to help me understand the nuances of data visualization. Their support reinforced the importance of humility and collaboration—key aspects of the work culture at Lineage Logistics. This experience also introduced me to the concept of being a servant leader, which means putting the needs of others first, fostering a sense of community, and helping others grow and perform as highly as possible. I soon recognized that I was already applying these core values in my community roles, such as with the Society of Women Engineers and the Michigan Aeronautical Science Association. Whether it’s leading a project or supporting a team, the principles of servant leadership guide my actions and decisions, both professionally and personally.

Here’s a question for you future leaders, or for anyone wondering why these skills matter:

Why do I need to know about being a servant leader if I’m the one leading the team and people have to listen to me?

The answer lies in the difference between authority and influence. Yes, as a leader, you have the authority to direct your team, but true leadership is about more than just giving orders—it’s about inspiring and empowering others to give their best. When you lead with a servant’s heart, you focus on the growth and well-being of your team members. You create an environment where people feel valued, supported, and motivated to excel. This not only enhances their performance but also builds trust and loyalty, which are essential for long-term success. In other words, people may have to listen to you because of your title, but they’ll want to follow you because of your character. Being a servant leader isn’t just a nice-to-have skill—it’s a powerful approach that can transform your team’s dynamics and lead to greater achievements. Be a leader who guides the way, but encourages others to find the answers themselves.

While the principles of servant leadership are powerful, they come with their own set of challenges. One major difficulty I encountered was managing my eagerness to help with the need to allow others to develop through their own experiences. Initially, I found myself tempted to provide quick solutions to see faster results. Although well-intentioned, this approach sometimes hindered their growth and problem-solving skills. To address this, I made a deliberate effort to take a more supportive stance, posing insightful questions and scheduling one-on-one meetings with colleagues from other departments to gather their feedback. I also focused on enhancing my communication skills to provide constructive feedback that empowered rather than directed. These changes not only fostered a more collaborative environment but also contributed to my growth as a leader, teaching me that true empowerment comes from cultivating others’ abilities rather than simply solving their problems for them.

When encountering these types of challenges, I always make it a point to perform a self-check and seek guidance from friends, colleagues, and mentors. This can be as simple as asking, “How do you think I’m doing at work?” or “I’m facing this challenge; do you have any advice?” Recognizing that you may not have all the answers is completely okay, and seeking feedback is a vital part of personal and professional growth. This process helps you discover and refine your own leadership style while learning to connect with others in a mindful and respectful manner.

In conclusion, my journey at Lineage Logistics has been transformative, teaching me the true essence of servant leadership. By embracing challenges, seeking feedback, and continuously striving to empower those around me, I’ve not only grown as a leader but also discovered the value of leading with empathy and purpose. As I continue to develop these skills, I’m committed to fostering a positive, collaborative environment where everyone can thrive.

For now that's all! 

Best,

B